Privacy Statement
Our policy on your privacy
At CV Check Pty Ltd (‘CVCheck’) we are committed to respecting the privacy
of our customers.
It’s important that you feel secure whenever you deal with us. It’s
also important that you understand how we protect your privacy as well as how, when
and where we may use your details.
The following is our commitment to you on what our policies towards your privacy
are. You can be confident in the fact that we abide by the National Privacy
Principles for the protection of personal information as set out in the Privacy
Act 1988 as amended.
What do we mean by ‘personal information’?
Personal information means any information or opinion about you from which your
identity is apparent or your identity can be uncovered. Personal information
may include but is not limited to career information, professional or trade qualifications,
work history, references, financial information and previous legal claims.
We will reasonably ensure that personal information we collect, use or disclose
is accurate, complete and up to date.
Why do we collect your personal information?
The main reasons why we would collect personal information about you are:
- To check and verify that the information you have provided and the personal information
located from other sources is correct.
- To place your personal and career information on CVCheck’s system so that
prospective employers and employment agencies authorised by you may view the information
through our secure web site and make informed hiring decisions.
- To provide our products and services to you.
- To ensure your security when visiting our web site and to learn which areas of the
site are of most interest to you (see the section ‘cookies’ below).
All information will be collected lawfully, fairly and not in an intrusive way.
CVCheck collects personal information directly from the person concerned, from our
clients (employment agents and businesses) or from public sources.
Why will we disclose information to another organisation?
CVCheck will disclose your information only in accordance with the professional
services we provide.
We want to provide our customers with the very best products and services.
At times we may partner with another organisation to support the products and services
we offer.
As you will appreciate in certain circumstances we may be compelled by law to disclose
your personal information to various authorities. For instance we may be compelled
under tax laws to provide such information.
This is to your benefit and helps us to provide the products and services you would
expect from CVCheck.
Access to your personal information
You have a right to access your personal information held by CVCheck. There
is no charge to put in a request to see your information and we can easily provide
you with general information such as your name, address and contact details.
If you believe that any information is incorrect or out of date you may of course
ask us to correct it.
However, we may need to charge you a small administration fee to cover our costs
if you want to access more detailed information or take copies of information on
your file.
If you wish to access information or to lodge a complaint about the privacy practices
of CVCheck please put your request or complaint in writing and send it to:
Privacy Officer
CV Check Pty Ltd
PO Box 1481
West Perth WA 6872
Australia
or send an email to: privacyofficer@cvcheck.biz
How safe and secure is the information we hold about you?
We take great care with the information we hold about you. All information
is stored electronically and is password protected.
Our aim is to ensure that any details are securely protected from misuse, loss,
and unauthorised access, modification or disclosure by way of maintaining:
- Physical security by preventing unauthorised access to our premises.
- Computer network security including password security to prevent unauthorised access.
- Communication security.
- Restricting access to authorised staff and contractors of CVCheck.
When the information is no longer needed we will take reasonable steps to destroy
or de–identify personal information.
What are ‘cookies’ and how do they work?
Cookies are small data files that are downloaded from our web servers and stored
on your hard drive.
A cookie is a string of letters and numbers that uniquely identify the computer
you are using and the Username and password you may have used to register at the
site.
Two types of cookies are used on the CVCheck site.
The first tracks a visitor’s journey through our site. This allows us
to see at a glance which pages and information is of most interest to visitors.
This type of cookie contains no personal information at all; it is simply a record
of your journey through the site.
The second type of cookie exists only for the actual time you are logged on.
These cookies ensure greater security for you by authenticating and identifying
whether you are registered for the secure areas of the site - without the need for
you to re–enter information.
Most browsers can be configured to refuse to accept cookies. You can also
delete cookies from your hard drive.
However, doing so may hinder your access to valuable areas of information within
our site.
What if I have a complaint?
At CVCheck we value our customers. We will always aim to be fair and responsive.
If you have a complaint you have the right to expect that we will handle it in a
friendly and professional way.
When we receive a complaint we look on it as valuable feedback that may help us
to improve the services we offer and to ensure your needs are met in a satisfactory
and appropriate manner.
If you wish to complain at any time about the handling, use or disclosure of your
personal information just write to us at the following address:
Privacy Officer
CV Check Pty Ltd
PO Box 1481
West Perth WA 6872
Australia
or send an email to: privacyofficer@cvcheck.biz
We will make all efforts possible to investigate your complaint and advise you of
the outcome as soon as possible.
If the matter is not resolved to your satisfaction you can then refer your complaint
to the Federal Privacy Commissioner who can be contacted at:
Office of the Federal Privacy Commissioner
Level 8, Piccadilly Tower
133 Castlereagh Street
Sydney NSW 2000
More information
You can request further information about the way we manage the personal information
that we hold by writing to:
Privacy Officer
CV Check Pty Ltd
PO Box 1481
West Perth WA 6872
Australia
or by sending an email to: privacyofficer@cvcheck.biz
Direct marketing offers and information
The details you give us may be used to inform you about any special offers we think
will be of interest to you and to update you on new products and services or changes
to our web site.
We may also send you details of offers or services provided by our business partners
and related CVCheck entities.
You may at any time choose not to receive these communications. Doing so will
not cost you anything and we will aim to ensure you stop receiving any unwanted
communications as soon as possible.
Terms and Conditions of Use
This web site (‘Site’) is owned by CV Check Pty Ltd ABN 25 111 728 842
of Level 1, 1321 Hay Street, West Perth, Western Australia (‘CVCheck’).
Use of our Site is subject to the following terms and conditions of access to and
use of the Site (‘Terms of Access’).
By accepting and browsing the Site you represent that you have read, understood
and accepted these Terms of Access and agree to be bound by them.
If you do not agree to these Terms of Access please do not use our Site.
Changes to Terms of Access
We reserve the right, at our discretion, to update or revise these Terms of Access.
Please check the Terms of Access periodically for changes.
Your continued use of this Site following the posting of any changes to the Terms
of Access indicates your acceptance of those changes.
Jurisdiction
Your access to and use of the Site is governed by and construed in accordance with
the laws of Australia and the various states of Australia.
Intellectual property rights
You acknowledge and agree that all content and material available on the Site is
protected by copyrights, trademarks or other intellectual property rights and laws.
No content or material on the Site may be reproduced, adapted, linked to, distributed
or used in any way without our prior written consent.
However you may print or download one copy of the materials or content on the Site
on any single computer for your personal, non commercial use, provided you keep
intact all copyright and other proprietary notices.
Refund policy
CVCheck will provide a refund in the following circumstances:
- A service ordered by the client is no longer available.
- CVCheck cancels a service in full.
- The client cancels an order for a service in full before the service is commenced.
- The price charged varies from the advertised price or the amount paid by the client.
- The person or organisation billed did not originate the charge as a result of fraudulent
use of credit cards or other such circumstances.
This policy is subject to the terms and conditions of the Agreement and/or Consent
entered into with CVCheck to provide its services.
Links
We have not reviewed all or any of the sites linked to the Site and are not responsible
for the contents of any of those sites.
We request that you seek permission prior to linking to this Site. Your linking
to this Site is at your own risk.
Passwords
Any and all passwords provided to you through this Site are strictly private and
confidential and you must not disclose the password to any person.
Confidentiality
This Site contains reports setting out career, personal, professional and other
information of a large number of persons.
Other than as authorised by CVCheck you must maintain the confidence of and not
disclose to any person or organisation any information from this Site.
Disclaimer
Whilst we have endeavoured to ensure that the content and material on the Site is
free from error we do not warrant its accuracy, adequacy or completeness or that
it is suitable for your intended use. This Site may not be continuously available.
Liability exclusion
Your use of the Site is at your own risk. By using this Site you agree at all times
to indemnify, release, discharge and hold harmless CVCheck, its directors, employees,
officers and contractors from and against any and all losses, liabilities, damages,
costs and expenses suffered out of your use of this Site.
Delays
CVCheck will use its best endeavours to provide information to you in a timely and
expeditious manner. However you agree to indemnify, release, discharge and
hold harmless CVCheck its directors, employees, officers and contractors from and
against any and all losses, liabilities, damages, costs and expenses suffered or
incurred by you in relation to any delays or failure to provide information on this
Site.
Changes
CVCheck may change, suspend, limit, restrict or discontinue any aspect of this Site
at any time including the availability of and access to any feature, services, records
or other material on this Site without notice or liability.
